Legal
Privacy, terms, cookie policy, and accessibility commitments for BrihanMumbai Fix.
Privacy Policy
We collect only data required to operate complaint reporting and tracking (profile data, complaint content, location context, and status history). Authentication is cookie-based with secure httpOnly tokens. We do not store auth tokens in browser-accessible storage.
Terms of Service
By using this platform, you agree to submit accurate civic complaints, avoid abusive or illegal content, and use the service only for legitimate municipal issue reporting.
Accessibility
We aim to provide an accessible experience using keyboard-friendly navigation, readable contrast, and semantic UI patterns. If you face accessibility barriers, please contact support for assistance.